Most Recent Outsourcing White Papers, Webcasts and Case Studies - silicon.com http://whitepapers.silicon.com/0,39024741,39000468q,00.htm Most Recent Outsourcing White Papers, Webcasts and Case Studies - silicon.com en http://blogs.law.harvard.edu/tech/rss Thu, 12 Nov 2009 02:00:32 +0000 Thu, 12 Nov 2009 02:00:32 +0000 http://www.silicon.com/i/s/feeds/simple_logo.gif http://whitepapers.silicon.com/0,39024741,39000468q,00.htm Most Recent Outsourcing White Papers, Webcasts and Case Studies - silicon.com 124 50 20 editorial@silicon.com (Xerox) Print Management provides a breakthrough answer to today's top business challenge: reducing overhead without harming productivity. Jim Salzer of DocuAudit Intl. shows how Print Management allows you to control documentation... silicon/60787177 http://whitepapers.silicon.com/0,39024759,60787177p,00.htm?s_cid=562 Thu, 29 Oct 2009 00:00:00 +0000 Why Print Management Matters editorial@silicon.com (Ricoh) Did you know that print costs typically consume 3% of total revenue for businesses today? For many organizations, this is nearly equivalent to the amount spent on research and development... silicon/60737903 http://whitepapers.silicon.com/0,39024759,60737903p,00.htm?s_cid=562 Thu, 08 Oct 2009 00:00:00 +0000 Managed Print Services and Beyond: How You Can Cut Costs and Go Green While Increasing Employee Productivity editorial@silicon.com (SumTotal Systems) This white paper shows you how to avoid five of the most common --- and costly -- errors when embarking on a succession planning initiative. You'll learn: How a lack of... silicon/60721850 http://whitepapers.silicon.com/0,39024759,60721850p,00.htm?s_cid=562 Thu, 01 Oct 2009 00:00:00 +0000 Succession Planning: Five Costly Errors to Avoid editorial@silicon.com (Citrix Online) "Tell me and I'll forget. Show me and I might remember. Involve me and I'll understand." Hear Robert P. Mahowald, IDC research silicon/60751943 http://whitepapers.silicon.com/0,39024759,60751943p,00.htm?s_cid=562 Thu, 01 Oct 2009 00:00:00 +0000 Web Conferencing for Better Collaboration and Reduced Travel editorial@silicon.com (IBM) Automating Change Management Responsibly Please join Dennis Drogseth, Vice President of Enterprise Management Associates and Stephen Nunn, Associate Partner of Accenture to discuss the economic and procedural value of process automation... silicon/60685323 http://whitepapers.silicon.com/0,39024759,60685323p,00.htm?s_cid=562 Thu, 17 Sep 2009 00:00:00 +0000 Automating Change Management Responsibly editorial@silicon.com (Intetics) While simple on the surface, the decision to outsource is a major strategic undertaking for most companies. Since it involves evaluating the probable reduction in costs against the consequences of... silicon/60677070 http://whitepapers.silicon.com/0,39024759,60677070p,00.htm?s_cid=562 Tue, 18 Aug 2009 00:00:00 +0000 Who Benefits From Outsourcing?: The Political, Economic and Cultural Ramifications of Outsourcing editorial@silicon.com (novusorigo.com) The requirements for the advanced planning and design of a skilled retained organization are paramount to the success of any outsourcing relationship, and should be facilitated early on in the... silicon/60644414 http://whitepapers.silicon.com/0,39024759,60644414p,00.htm?s_cid=562 Thu, 30 Jul 2009 00:00:00 +0000 Outsourcing for Success - The Retained Organization: Transforming Your Team for Operational Excellence editorial@silicon.com (Cisco Systems) The service provider industry has experienced rapid and significant transformation over the past five years as broadband has proliferated, networks have enabled ubiquitous mobility, and IP has become the de... silicon/60672682 http://whitepapers.silicon.com/0,39024759,60672682p,00.htm?s_cid=562 Wed, 01 Jul 2009 00:00:00 +0000 The Agile Business Architecture: Creating Service Provider Value Through Smart Sourcing editorial@silicon.com (Bamboo Technologies) As all companies face increased competition due to globalization and unforgiving market forces, the use of offshore development partners is becoming a compelling way to maintain market share and boost... silicon/60601738 http://whitepapers.silicon.com/0,39024759,60601738p,00.htm?s_cid=562 Mon, 08 Jun 2009 00:00:00 +0000 Offshore Outsourcing editorial@silicon.com (Microsoft) The Common Services Center (CSC) is a Business Process Outsourcing (BPO) unit adjacent to a secondary school in Thirukkuvalai village in the Maiyladhurai District of Tamil Nadu. CSC is a... silicon/60629295 http://whitepapers.silicon.com/0,39024759,60629295p,00.htm?s_cid=562 Mon, 01 Jun 2009 00:00:00 +0000 Bringing the Last Mile Closer: Business Process Outsourcing Ventures Experience Success in Rural Areas editorial@silicon.com (EMC) Conventional IT infrastructures are straining under today's avalanche of information - which is growing at an average annual rate of nearly 60%. Coupled with the pressures of an unstable global... silicon/60598121 http://whitepapers.silicon.com/0,39024759,60598121p,00.htm?s_cid=562 Mon, 01 Jun 2009 00:00:00 +0000 Leverage your information to thrive - Your complete guide to best practice in information management editorial@silicon.com (TEAM International) The Client is a Massachusetts-based provider of high-end Internet solutions, including E-Commerce, Customer Retention Management, Web Business Development, and Content Management. In 2005 The Client was targeted at building an... silicon/60594944 http://whitepapers.silicon.com/0,39024759,60594944p,00.htm?s_cid=562 Thu, 21 May 2009 00:00:00 +0000 Outsourced Wizard Development for High-End Solutions' Provider editorial@silicon.com (OSF Global Services) One of the greatest changes that the past decade has brought is the ease with which a start-up can outsource its every need. These days almost every service company needs... silicon/60613587 http://whitepapers.silicon.com/0,39024759,60613587p,00.htm?s_cid=562 Wed, 20 May 2009 00:00:00 +0000 IT Outsourcing the New "It" for Startups editorial@silicon.com (TEAM International) The Client is a UK-based company that provides a broad portfolio of business and technology solutions enabling clients to improve their business performance. One of The Client's clients (further referred... silicon/60594946 http://whitepapers.silicon.com/0,39024759,60594946p,00.htm?s_cid=562 Tue, 19 May 2009 00:00:00 +0000 Offshore Outsourcing Helps PDA Development Company Better Meet Its Client's Needs editorial@silicon.com (Quocirca) As budgets tighten, it is even more important for a company's IT function to demonstrate its fit with the business and obtain the best value from all resources and services... silicon/60637782 http://whitepapers.silicon.com/0,39024759,60637782p,00.htm?s_cid=562 Fri, 01 May 2009 00:00:00 +0000 Body Shop to Mind Shop: Businesses Look for More From Third Party Consultants editorial@silicon.com (iSuppli) The massive worldwide economic crisis has disrupted the ecosystem of the mobile handset value chain. OEMs (e.g. Nokia and Motorola) are now launching rounds of layoffs, restructuring and refocusing on... silicon/60613077 http://whitepapers.silicon.com/0,39024759,60613077p,00.htm?s_cid=562 Wed, 08 Apr 2009 00:00:00 +0000 The Fatal Pitfalls in Wireless Handset Outsourcing editorial@silicon.com (Oracle) Organizations can choose to perform the Human Resources function using a variety of delivery methods including on premise, Software as a Service (SaaS) and Business Process Outsourcing (BPO). By choosing... silicon/60637071 http://whitepapers.silicon.com/0,39024759,60637071p,00.htm?s_cid=562 Wed, 01 Apr 2009 00:00:00 +0000 Enabling HR Outsourcing Below the Large Market for Oracle HRO Providers editorial@silicon.com (SAS Institute) The next generation of BPO is focused on outsourcing central supply chain processes as a strategic approach to creating significant economic value. The risks are manageable - and done properly,... silicon/60690600 http://whitepapers.silicon.com/0,39024759,60690600p,00.htm?s_cid=562 Wed, 01 Apr 2009 00:00:00 +0000 Supply Chain Operations Outsourcing: A Strategic Approach to Creating Significant Economic Value editorial@silicon.com (Quest Software) In this new white paper, author Bert Scalzo address the five most-asked database benchmarking questions. Get Bert's insight and experience on topics such as: Windows or Linux - which yield better... silicon/60568488 http://whitepapers.silicon.com/0,39024759,60568488p,00.htm?s_cid=562 Mon, 30 Mar 2009 00:00:00 +0000 The Top Five Database Benchmarking Questions editorial@silicon.com (Quest Software) The keys to accurate benchmarking? Experience, proper preparation and the right tools. In the new Quest white paper, "Top Ten Benchmarking Misconceptions," author Bert Scalzo discusses 10 benchmarking preparation and... silicon/60568489 http://whitepapers.silicon.com/0,39024759,60568489p,00.htm?s_cid=562 Mon, 30 Mar 2009 00:00:00 +0000 Top Ten Benchmarking Misconceptions editorial@silicon.com (MyFax) IT executives are under constant pressure to do more with less. While they have addressed costs in most technology areas over the past few years, one area of potential savings... silicon/60298016 http://whitepapers.silicon.com/0,39024759,60298016p,00.htm?s_cid=562 Wed, 18 Mar 2009 21:16:46 +0000 Analyzing Total Cost of Ownership for Internal vs. Hosted Fax Services editorial@silicon.com (Esker) Business mail is a paradox. On the one hand, there has been a high level of investment in enterprise systems. In a typical enterprise, 95% of business documents are... silicon/60294234 http://whitepapers.silicon.com/0,39024759,60294234p,00.htm?s_cid=562 Wed, 18 Mar 2009 21:16:46 +0000 Automating Business Mail from SAP Solutions editorial@silicon.com (Sprint) Download this case study to find out how a custom voice and data network designed by Sprint and powered by Cisco Systems has enabled ING DIRECT, a bank that does... silicon/60257030 http://whitepapers.silicon.com/0,39024759,60257030p,00.htm?s_cid=562 Wed, 18 Mar 2009 21:16:46 +0000 Banking on Sprint to Deliver Reliable, Secure Service editorial@silicon.com (SafeNet) Although at first it may seem the best solution, an in-house software licensing solution can quickly become outdated and unusable as the enterprise and industry change. Download this white paper... silicon/60236339 http://whitepapers.silicon.com/0,39024759,60236339p,00.htm?s_cid=562 Wed, 18 Mar 2009 21:16:46 +0000 Build vs. Buy: Hidden Costs of License Management editorial@silicon.com (Accenture) This paper presents results of a survey conducted by Accenture and the Economist Intelligence Unit to determine how large enterprises within the aerospace, telecommunications, tech manufacturing, and software development industries... silicon/60297472 http://whitepapers.silicon.com/0,39024759,60297472p,00.htm?s_cid=562 Wed, 18 Mar 2009 21:16:46 +0000 <![CDATA[How to Achieve High Performance through Superior Research & Development]]> editorial@silicon.com (Sprint) Each year, Medical Transportation Management, Inc. (MTM), provides non-emergency transportation services to 12 million patients in 12 states. But as you might imagine, there's a huge call volume to be... silicon/60257031 http://whitepapers.silicon.com/0,39024759,60257031p,00.htm?s_cid=562 Wed, 18 Mar 2009 21:16:46 +0000 Medical Transportation Provider Capitalizes on IP Telephony editorial@silicon.com (Siemens)
  • Reduce costs
  • Minimize risk
  • Improve network performance
    • ]]>     silicon/60273180 http://whitepapers.silicon.com/0,39024759,60273180p,00.htm?s_cid=562 Wed, 18 Mar 2009 21:16:46 +0000 Reduce Costs, Minimize Risk and Improve Network Performance with Managed Services     editorial@silicon.com (Hewlett-Packard (HP)) Today's businesses require flexible IT infrastructures that support change. To achieve this, many companies are using a service-oriented architecture (SOA) approach. This approach promotes the use of well-defined services that... silicon/60265318 http://whitepapers.silicon.com/0,39024759,60265318p,00.htm?s_cid=562 Wed, 18 Mar 2009 21:16:46 +0000 Service-Oriented Architecture: IT Delivered through a Service-Centric Architectural Approach editorial@silicon.com (IBM) Learn how IBM's Component Business Model for the Business of IT can help you uncover the hidden value in your infrastructure. This methodology breaks your IT into its basic building... silicon/60175563 http://whitepapers.silicon.com/0,39024759,60175563p,00.htm?s_cid=562 Wed, 18 Mar 2009 21:16:46 +0000 Transforming "the business of IT" editorial@silicon.com (Hewlett-Packard (HP)) This Summer 2006 issue of HP's "Transforming Your Enterprise" will help you understand the issues that underscore many of today's most compelling technology trends. The articles in this collection cover... silicon/60265319 http://whitepapers.silicon.com/0,39024759,60265319p,00.htm?s_cid=562 Wed, 18 Mar 2009 21:16:46 +0000 Transforming Your Enterprise: Synchronizing Business and IT to Capitalize on Change, Summer 2006 editorial@silicon.com (Agreeya) Companies are increasingly looking at offshore suppliers for a variety of IT tasks. As more and more enterprises turn to offshore service providers for their in-house IT needs or... silicon/60135365 http://whitepapers.silicon.com/0,39024759,60135365p,00.htm?s_cid=562 Wed, 18 Mar 2009 21:16:20 +0000 Corporate foundation in building an Offshore Development Center editorial@silicon.com (Keane) One of the most significant business trends over the next five years will be corporations leveraging application outsourcing, business process outsourcing, and offshore delivery to achieve dramatic cost reductions and... silicon/60613085 http://whitepapers.silicon.com/0,39024759,60613085p,00.htm?s_cid=562 Thu, 12 Mar 2009 00:00:00 +0000 A Balanced Approach to Offshore Outsourcing: Gain Strategic Improvements in Business Performance editorial@silicon.com (Keane) This white paper is part of series of informational papers developed by Keane to share knowledge on specific outsourcing issues of importance in today's business environment. This paper covers the... silicon/60613588 http://whitepapers.silicon.com/0,39024759,60613588p,00.htm?s_cid=562 Thu, 12 Mar 2009 00:00:00 +0000 Mission-Critical Application Management: Priority Candidate for Offshore Outsourcing editorial@silicon.com (Keane) This white paper is a part of a series of informational papers developed by Keane to share knowledge on specific outsourcing issue that should be considered in today's business environment.... silicon/60613084 http://whitepapers.silicon.com/0,39024759,60613084p,00.htm?s_cid=562 Thu, 12 Mar 2009 00:00:00 +0000 Offshore IT Outsourcing: An Integral Component of High-Performance IT Organization editorial@silicon.com (Web Host Industry Review) Service Level Agreements (SLAs) have long been touted as the foundation for any outsourcing relationship between a customer and a service provider. By defining the expected service level and specifying... silicon/60253276 http://whitepapers.silicon.com/0,39024759,60253276p,00.htm?s_cid=562 Mon, 02 Mar 2009 00:28:28 +0000 Trust Level Control: Showing Customers Some TLC editorial@silicon.com (Siemens) Now more than ever, companies are looking to reduce delivery complexity, enhance end-user experience, and reduce IT expenses. They're assessing what they do, how they do it, and whether they... silicon/60613082 http://whitepapers.silicon.com/0,39024759,60613082p,00.htm?s_cid=562 Sun, 01 Mar 2009 00:00:00 +0000 Outsourcing in the Face of Uncertainty: A Comprehensive Solution to End-User Management editorial@silicon.com (Experimentus) Test maturity model integrated (TMMi) survey results. How mature are companies software quality management processes in today's market? silicon/60591155 http://whitepapers.silicon.com/0,39024759,60591155p,00.htm?s_cid=562 Sun, 01 Mar 2009 00:00:00 +0000 Test Maturity Model Integrates (TMMI) Survey Results editorial@silicon.com (Softtek) The client is a worldwide leader in CRM, Customer Process and Customer Performance solutions for the enterprise, from medium-sized businesses to the world's most recognized brands. The client started to... silicon/60590020 http://whitepapers.silicon.com/0,39024759,60590020p,00.htm?s_cid=562 Thu, 26 Feb 2009 00:00:00 +0000 Testing Services for CRM Software Solutions Developer editorial@silicon.com (TechRepublic) Together TechRepublic and Web Hosting Unleashed bring you the all new Web Hosting Evaluation Guide. This download includes premier content from both sites, and is a helpful quick guide on... silicon/60555170 http://whitepapers.silicon.com/0,39024759,60555170p,00.htm?s_cid=562 Thu, 19 Feb 2009 00:00:00 +0000 TechRepublic Web Hosting Evaluation Guide editorial@silicon.com (Affiliated Computer Services) With the global economy in flux, consumer spending down, and an expected slow recovery in the offing, today's chief financial officers and controllers are faced with a significant challenge. They... silicon/60613071 http://whitepapers.silicon.com/0,39024759,60613071p,00.htm?s_cid=562 Wed, 18 Feb 2009 00:00:00 +0000 Increased Control Through Outsourcing: Measuring the Effectiveness of Finance and Accounting Solutions editorial@silicon.com (University of California) Most prior research on Information Technology Outsourcing has characterized the dominant governance modes as either 'Formal' or 'Relational,' which rely on stringent assumptions of perfect foresight or about the extent... silicon/60613089 http://whitepapers.silicon.com/0,39024759,60613089p,00.htm?s_cid=562 Tue, 17 Feb 2009 00:00:00 +0000 Social Networks and Contract Enforcement in IT Outsourcing editorial@silicon.com (Esker) Read Making Automated Accounts Payable a Reality and learn about technology that delivers the benefits of paperless vendor invoice processing — either as a powerful on-premise software solution or as... silicon/60552253 http://whitepapers.silicon.com/0,39024759,60552253p,00.htm?s_cid=562 Wed, 11 Feb 2009 00:00:00 +0000 Discover What's Making Automated Accounts Payable a Reality editorial@silicon.com (Saturn OCR Service) Document scanning/OCR service is a very affordable business solution. Many businesses find that outsourcing their document scanning is more efficient. The expenditure in time and effort (and, one might add,... silicon/60548899 http://whitepapers.silicon.com/0,39024759,60548899p,00.htm?s_cid=562 Fri, 06 Feb 2009 00:00:00 +0000 Why Outsource Document Scanning/OCR Projects editorial@silicon.com (TEAM International) The Client's leading software product is the benchmark recruitment software that is used by more than 90% of the world's leading recruitment agencies. The Client challenged Team International to assist... silicon/60591651 http://whitepapers.silicon.com/0,39024759,60591651p,00.htm?s_cid=562 Thu, 05 Feb 2009 00:00:00 +0000 TEAM International Provides Effective Outsourced Testing Services to a Major Client editorial@silicon.com (Web Hosting Unleashed) Download Web Hosting Unleashed's "10 Reasons You Should Consider Dedicated Web Hosting" to learn: When to move up from shared to dedicated Web hosting The fine, blurred line between dedicated and managed... silicon/60547515 http://whitepapers.silicon.com/0,39024759,60547515p,00.htm?s_cid=562 Tue, 03 Feb 2009 00:00:00 +0000 10 Reasons You Should Consider Dedicated Web Hosting editorial@silicon.com (Wipro Technologies) Outsourcing of enterprise application management has been gaining acceptance among large Global 2000 organizations in the past few years. Organizations have moved from simply off shoring certain functions to outsourcing... silicon/60614034 http://whitepapers.silicon.com/0,39024759,60614034p,00.htm?s_cid=562 Tue, 03 Feb 2009 00:00:00 +0000 FlexDelivery: Best Practices in Application Management Outsourcing editorial@silicon.com (TEAM International) Corporations around the globe are under pressure to survive in a harsh economic environment. Outsourcing has become main stream for many industries and particularly in the area of software development.... silicon/60579303 http://whitepapers.silicon.com/0,39024759,60579303p,00.htm?s_cid=562 Tue, 03 Feb 2009 00:00:00 +0000 Why Outsource Testing? editorial@silicon.com (IBM) The objective of this whitepaper is to discuss some important Information Security management issues Organizations face when they are considering, or are in the middle of, Outsourcing their ICT environment... silicon/60613081 http://whitepapers.silicon.com/0,39024759,60613081p,00.htm?s_cid=562 Sun, 01 Feb 2009 00:00:00 +0000 Outsourcing and Information Security editorial@silicon.com (Affiliated Computer Services) Despite the focus on savings at the transactional level, ACS continues to encourage organizations to think more broadly and to view learning and development as a source of strategic advantage... silicon/60613069 http://whitepapers.silicon.com/0,39024759,60613069p,00.htm?s_cid=562 Tue, 13 Jan 2009 00:00:00 +0000 Rewards and Relationships: Mitigating Risk Through Strategic Learning Outsourcing editorial@silicon.com (Outsourcing Factory) The ongoing global financial crisis is a concern for everyone in almost all industries - fear of job loss, foreclosed homes and bankrupt businesses. About 20% to 40% of the... silicon/60571146 http://whitepapers.silicon.com/0,39024759,60571146p,00.htm?s_cid=562 Mon, 12 Jan 2009 00:00:00 +0000 BPO Is an Effective Answer to the Financial Crisis