http://www.silicon.com Results for CRM en-us http://www.silicon.com/i/s/feeds/simple_logo.gif http://www.silicon.com 124 50 News feed from silicon.com http://chkpt.zdnet.com/chkpt/siliconfeed/http://networks.silicon.com/webwatch/0,39024667,39656455,00.htm When Chatter goes live it will be added to paid editions of Salesforce CRM and Force.com. Salesforce.com has unveiled a technology that it says will bring the functionality of consumer technologies such as Facebook and Twitter to the business world. editorial@silicon.com (Silicon Editorial) Thu, 19 Nov 2009 16:20:02 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://software.silicon.com/webservices/0,39024657,39653040,00.htm An organisation I was once with decided to go with Salesforce as a CRM against other options like purchased applications or in-house development. It's not just the technology that's important - how you account for its cost can also have a huge... editorial@silicon.com (Silicon Editorial) Thu, 19 Nov 2009 08:00:00 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60817391p,00.htm This paper talks about SalesForce.com and the IBM System I (including iSeries and AS/400) and how it helps customers get the most out of both platforms. It brings extensive experience with the IBM System I platform, web applications, and... editorial@silicon.com (Silicon Editorial) Fri, 13 Nov 2009 23:00:00 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60817452p,00.htm These data sources might include customer databases, CRM systems, repositories of financial information and the like. Virtually every organization maintains highly sensitive information to which it must control strict access. editorial@silicon.com (Silicon Editorial) Fri, 13 Nov 2009 23:00:00 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60813025p,00.htm Diverse technologies let merchants rapidly communicate data on pricing, sales, demand, campaigns, supplies, and customers between their in-store, sales processing, back-end fulfillment, supply chain, and CRM systems. editorial@silicon.com (Silicon Editorial) Thu, 12 Nov 2009 23:00:00 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60812644p,00.htm Most companies want to use CRM applications as a way to "Supercharge" their sales forces. After going through some of the academic studies and literature about CRM implementation there is evidence to suggest that some companies see some limited... editorial@silicon.com (Silicon Editorial) Wed, 11 Nov 2009 23:00:00 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60812639p,00.htm The combination of a grid infrastructure and a CRM software suite architected to exploit its capabilities gives customers the benefits of a SaaS service coupled with the advantages of on-premise software for security, direct database access and... editorial@silicon.com (Silicon Editorial) Wed, 11 Nov 2009 23:00:00 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60812649p,00.htm Most mid to large scale IT projects, whether they are ERP, CRM, Business Intelligence, or other business transformation initiatives last at least 3 months, and most are 6 months to 2 years (or more) depending on the size, scale, and scope of the... editorial@silicon.com (Silicon Editorial) Wed, 11 Nov 2009 23:00:00 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60812648p,00.htm Data housed in Customer Relationship Management (CRM) software, accounting, human resources, and other applications has limited value if it's not reused efficiently everywhere it's needed. Digital capture and storage make information easily... editorial@silicon.com (Silicon Editorial) Wed, 11 Nov 2009 23:00:00 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60812889p,00.htm One has a business Internet connection for two things: Web-based applications (Web site admin tools, CRM tools, collaboration sites) and Web browsing (to do critical research). The evolution of Internet content toward social media and Web 2.0-based... editorial@silicon.com (Silicon Editorial) Wed, 11 Nov 2009 23:00:00 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60473407p,00.htm Oracle's Siebel CRM On Demand has leveraged its history and experience in CRM to provide customers with deeper functionality to drive competitive advantage. Nucleus found Siebel CRM On Demand customers took advantage of embedded best practices... editorial@silicon.com (Silicon Editorial) Mon, 09 Nov 2009 10:24:13 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60388948p,00.htm To optimize the success of company and franchisee offices, the firm implemented Microsoft Dynamics CRM version 1.2 and most recently version 3.0. The Linc Group is an international company that provides infrastructure and technical services to... editorial@silicon.com (Silicon Editorial) Thu, 05 Nov 2009 15:10:09 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://www.silicon.com/retailandleisure/0,3800011842,39621068,00.htm The business also uses hosted CRM from Salesforce.com to manage its subscription service and advertising sales, as well as its expanding ecommerce business. Businesses thinking of switching to cloud computing should expect a bumpy probation period... editorial@silicon.com (Silicon Editorial) Wed, 04 Nov 2009 15:49:01 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60697803p,00.htm This white paper details techniques, considerations, and best practices for optimizing and maintaining the performance of Microsoft Dynamics CRM 4.0 implementations. editorial@silicon.com (Silicon Editorial) Wed, 04 Nov 2009 15:29:52 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60597662p,00.htm Companies that have successfully used data mining to boost their CRM efforts have a wealth of experience to share. This white paper provides 10 tips that your organization can benefit from if you're looking for ways to initiate or improve CRM... editorial@silicon.com (Silicon Editorial) Tue, 03 Nov 2009 08:36:02 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://networks.silicon.com/webwatch/0,39024667,39617379,00.htm The Salesforce-designed app integrates the company's CRM tech with the Wave platform, allowing companies to communicate with their customers using Wave while drawing on information held in Salesforce CRM systems. editorial@silicon.com (Silicon Editorial) Fri, 30 Oct 2009 16:25:02 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60555998p,00.htm The company's existing customer relationship management (CRM) solution had not gained traction among employees. After evaluating CRM solutions, decision makers at Data Reduction Systems selected Microsoft Dynamics® CRM Online. editorial@silicon.com (Silicon Editorial) Wed, 28 Oct 2009 09:37:15 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60697801p,00.htm This demo discusses how to best use the integrated web-to-lead capabilities of Microsoft Dynamics CRM. editorial@silicon.com (Silicon Editorial) Wed, 28 Oct 2009 08:45:29 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60629297p,00.htm In 2008, Pfizer Australia teamed with Microsoft Gold Partner Avanade to implement a customer relationship application based on Microsoft Dynamics CRM 4.0. Pfizer Australia is a major supplier of medicines and medical products to Australia's... editorial@silicon.com (Silicon Editorial) Wed, 28 Oct 2009 08:45:29 +0000 http://chkpt.zdnet.com/chkpt/siliconfeed/http://whitepapers.silicon.com/0,39024759,60648554p,00.htm Chill Factore implemented Microsoft Dynamics® CRM to track all transactions, purchases, customer interactions, and to allow marketing directly related to what individual customers actually purchase. Microsoft Dynamics CRM enables segmentation of... editorial@silicon.com (Silicon Editorial) Wed, 28 Oct 2009 08:45:29 +0000